Support
We're here to help. Reach us by email, phone or in person at either of our Lagos locations.
Call us
- Customer service: 0807 064 8120
- Sales (Oyin): 0708 224 5801
- Sales (Precious): 0913 836 2185
Visit or drop off a parcel
Operations base
Shop 5, NAHCO Export Car Park, Murtala Muhammed International Airport Road, Ikeja, Lagos, Nigeria
Office
14/16, Isolo Way, Beside UBA Bank, Lagos, Nigeria
Common questions
How do I ship a package?
Sign in, get a quote with your route and parcel details, then compare courier prices. Pick a rate and book with 'Drop off at our office'. Once we receive and verify your parcel, pay by bank transfer, upload your receipt and shipping begins once we confirm it.
How do I pay for a shipment?
By direct bank transfer. Open the shipment, transfer the amount shown to our company account using your shipment reference as the narration, then upload the receipt. We confirm it and let you know.
Can I drop my parcel off instead of booking a pickup?
Yes. Choose 'Drop off at our office' when booking. We verify your parcel at the office, then you pay by bank transfer and shipping begins once we confirm your receipt.
Can I cancel a booking?
Any unpaid shipment still awaiting pickup or drop-off can be cancelled from its detail screen. If you've already paid, contact support and we'll refund you by bank transfer.
How long does payment confirmation take?
We check every receipt against our bank account, usually within working hours on the same day. You'll get a notification as soon as your payment is confirmed.
Which countries do you ship to?
We ship from Nigeria to over 220 countries by air, with sea freight available on the Nigeria–USA–China corridor.